Among many students that come across issues with printing out essays, articles or class schedules, student Brooke Vonasek is no stranger to this issue.

“It [printer issue] makes me furious and flustered,” said Vonasek.  “You go to print something and when it says 'no printer connected', you have to find the login thing and it takes a lot of time.”

One of the main reasons why the print menus say “no printer connection” is due to some issues with Windows 7.

“If someone tries to print and you get no printer connected that means the spooler service has stopped or not set up the printer at login,” said Academic Technology Coordinator Brian Hood. “The only thing that a user can do is shut the computer off and turn it back on and the spooler will be running and the printers will be installed at login.”

Not only do students have problems with printers failing to connect with computers, they also face the obstacles of paper jams, low ink and empty paper trays.  When Vonasek prints out papers in the Marcovich Wellness Center, she comes across these situations routinely.

“We pay a lot of money to use these printers,” said Vonasek.  “And when I'm printing out stuff and halfway through there's a paper jam, I don't have time to re-print my stuff, and there goes half of my printing credits.”